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Knowledge communication

Informal information gets formal in different domains (worlds).

(Teleen Steven L, 1996), Director, IntraNet Solutions Amdahl Corporation, talks about

Formal Information (officialy sanctioned and commisioned information of the enterprise)
Project/group information (intended for use within a specific group to communicate and share ideas, coordinate activites, etc.)
Informal information (notes, memoranda, white papers, individual presentations, etc. not necessarily stored on personal home pages)

Teleen Steven L, 1996, "Intranet Organization:Strategies for Managing Change". http://www.intranetjournal.com/library.html
(NOT ACTIVE AN LONGER)

Partly based on papers by Steven Telleen in "IntraNet Concepts: White Papers and Further Reading". http://www.amdahl.com/doc/products/bsg/intra/concepts.html (NOT ACTIVE AN LONGER)

Examples on different type of information and services residing in company Intranets, and Company Knowledge Nodes.

Information

Company Policy
Company handbooks
Customer and product databases
Travel accounting form
Employee home pages
Project home pages
FAQs (Frequenltly Asked Questions)
Feed Back forms
Presentations
Learning material
Personal information (also from company databases)
Support information to different company personal categories (sales, design, O&M, etc..)

Communication, coordination support

email
discussion groups
work flow support
videoconferencing
application sharing
work space sharing
information push and pull
on line/off line
etc.

Applications

Resources availability and booking
Company personal competenses
Decision support systems
Calculation programs
etc.

More to read:
Wessberg Victoria, 1997, "Intranätanvändningen inom amerikanska företag". Sveriges Tekniska Attachéer, USA 9713 (49 pp).